678-483-0200
8594 Main Street
Historic Downtown Woodstock, GA

Got a story for you.  The names have been changed to protect the innocent.  Let me also say that I'm not trying to be the grumpy bike shop guy that just hates on Craigslist and eBay because they're taking away business from the bike shop.  Although those outlets do detract from bike shop sales, that's not why I'm writing this.  I'm writing this because customers are getting screwed.  Here goes...

So, this weekend, Jim brings his bike by the shop for a tune-up.  He says he got the bike on Craigslist from a local guy who was selling it because he was upgrading to something newer.  We didn’t ask too many questions, because we had seen the bike before and knew a little bit about its history.

The bike’s previous owner bought the bike from us a few years back, for a sale price of $799.  Several months later, the owner (we’ll call him Bob) brought the bike back because the non-drive...

A few weeks back, I went to the Park Tool Tech Summit, here in Atlanta.  Several major manufacturers were in attendance, offering tech clinics to mechanics, to educate them on their products and show them all the new goodies for 2012.  Some of those manufacturers included: Park Tool, Cane Creek, FSA, Shimano, Mavic, Campagnolo, SRAM, and Fox Racing Shox.

Of the manufacturers in attendance, one of the most informative and most hands-on, was the clinic by Fox Racing Shox.  Mechanics had the opportunity to disassemble a TALAS fork, learn to service the fork, and re-assemble it.  All that information was great, but it...